We often speak about unauthorised repairers offering services that are not reputable, and using parts that are non-genuine. We feel very strongly about this issue because we’re authorised or approved by leading brands, and we have to comply with the highest standards to ensure we return the repaired device to its owner in the best […]

We have often spoken about the risk you take when you ask an unauthorised repairer to service your device, be it an iPhone screen repair or fixing up your PC. In this post, we thought we’d list the major risks together so you can get a better idea of why you should always deal with […]

We’ve spoken a lot about being an Apple Premium Service Provider. That’s because it is important to us and it should be just as important to you. As the owner of an Apple product, be it a Macbook or an iPhone, there’s little doubt you love the device and the brand. Apple’s brand loyalty is […]

When we say we’re one of the largest independent IT and electronic service providers in the country, we mean it. While we have branches in Auckland, Wellington, Christchurch and Dunedin, we’re not big-city focused. We’ve made a big effort to ensure customers from all over the country have access to the same high-quality services as […]

In 1994, mobile phones were rare in New Zealand. They looked like house bricks and were such a novelty that anyone seen using one stood out from the crowd. The same went for other forms of technology; laptops, tablets and smartphones were years away from becoming the household items they are today. After all, the […]

When experiencing a problem with your computer, it's tempting to try to solve it yourself. Troubleshooting is ok for some problems, such as those that just require a setting change. However, for more severe issues such as hardware problems (or those caused by a factor unknown to you), professional help is recommended.

It is vital to check your insurance contract to understand what your computer and, more importantly, laptop is covered for. Knowing the cover exclusions will help you take extra precautions and prevent being caught off guard by a denied claim due to a specific safety clause. You can also opt to increase/adapt cover to better suit your needs.

Most people only take their computers into a repair store when there is a problem. However, there are several benefits to be gained by regular computer maintenance. If your income is directly tied to the use of your computer, servicing it from time to time will save you money and prevent the loss of earnings that could occur if it crashes. The same goes for businesses that work online and require their machines to do so.

If your iPhone, iPod, Macbook or any other Apple device is insured, don’t assume that it’s covered for all repairs. Depending on your insurance service provider, the terms of your policy may specify that only service and repairs done by an Apple authorised service provider are covered. Now, this does not mean that your device has to be taken to an Apple store – you have to ensure that the supplier you use is an approved Apple repair centre.

Your laptop is precious to you. It’s where you store your most intimate photos, write assignments and proposals, keep in touch with others and listen to the latest music. If anything happened to it, you’d be inconvenienced, even if you do back all your data up. Accidents do happen, and yet the most well looked after Mac will eventually need a little TLC.