We’re Proud To Be Nationwide
When we say we’re one of the largest independent IT and electronic service providers in the country, we mean it. While we have branches in Auckland, Wellington, Christchurch and Dunedin, we’re not big-city focused. We’ve made a big effort to ensure customers from all over the country have access to the same high-quality services as […]
We’ve Been Here Since 1994: Why That’s Important Today
In 1994, mobile phones were rare in New Zealand. They looked like house bricks and were such a novelty that anyone seen using one stood out from the crowd. The same went for other forms of technology; laptops, tablets and smartphones were years away from becoming the household items they are today. After all, the […]
Tricks and Traps in the Electronics Service That You Need to Know About
Don’t allow your Insurance company or Third Party Warranty provider to direct your repair to an unauthorised repairer Insurers use repairers that are not authorised by the manufacturers for one reason – they are CHEAP! Unauthorised repairers do low cost, poor quality repairs using non-genuine (often secondhand) parts and poor quality methodologies (e.g. re-soldering circuit […]
Five Points to Consider Before Attempting a DIY Computer Fix
When experiencing a problem with your computer, it's tempting to try to solve it yourself. Troubleshooting is ok for some problems, such as those that just require a setting change. However, for more severe issues such as hardware problems (or those caused by a factor unknown to you), professional help is recommended.
Computer & Laptop Insurance: What You May Not Be Covered For
It is vital to check your insurance contract to understand what your computer and, more importantly, laptop is covered for. Knowing the cover exclusions will help you take extra precautions and prevent being caught off guard by a denied claim due to a specific safety clause. You can also opt to increase/adapt cover to better suit your needs.
Know Your Rights
In working with some of the largest and most reputable manufacturers and retailers in the world, we come across some cases where there is confusion regarding what customers can expect to have covered by the manufacturer, retailer or insurer, and what they need to pay for.
Why You Should Get Your Computer Serviced Regularly
Most people only take their computers into a repair store when there is a problem. However, there are several benefits to be gained by regular computer maintenance. If your income is directly tied to the use of your computer, servicing it from time to time will save you money and prevent the loss of earnings that could occur if it crashes. The same goes for businesses that work online and require their machines to do so.
Insurance: Your Apple Device May Not Be Covered for Unauthorised Repairs
If your iPhone, iPod, Macbook or any other Apple device is insured, don’t assume that it’s covered for all repairs. Depending on your insurance service provider, the terms of your policy may specify that only service and repairs done by an Apple authorised service provider are covered. Now, this does not mean that your device has to be taken to an Apple store – you have to ensure that the supplier you use is an approved Apple repair centre.
What to Do to Avoid Requiring a MacBook Fix
Your laptop is precious to you. It’s where you store your most intimate photos, write assignments and proposals, keep in touch with others and listen to the latest music. If anything happened to it, you’d be inconvenienced, even if you do back all your data up. Accidents do happen, and yet the most well looked after Mac will eventually need a little TLC.
Toshiba Not Turning On? Here’s What to Do Before Seeking Out a Data Recovery Service
There’s no feeling worse than sitting down in front of your laptop and discovering that it won’t turn on. What could have caused it and more importantly, how can you get it on again? Hopefully, you’ll have backed up all your data onto a hard drive, but realistically speaking many of us forget to do this as often as we should do.