The Dirty Truth About Your Devices: A Call for Sanitary Best Practices

Many device owners overlook the cleanliness of surfaces we interact with regularly, and two of the most commonly neglected culprits are computer keyboards and smartphone/tablet touchscreens. As providers of repair and maintenance services for electronic devices, we’ve encountered firsthand the alarming state of these surfaces, posing not only a threat to our health but also to everyone who handles these gadgets.


The Filthy Reality

There are studies that suggest some keyboards are found to be dirtier than toilet seats. A more recent investigation by the London School of Hygiene & Tropical Medicine and the Queen Mary University of London discovered that a whopping 92% of phones harbour bacteria, even though 95% of users claim to wash their hands regularly. 


Our Commitment to Cleanliness in Electronic Devices

Given our extensive experience in repairing electronic devices, we’ve implemented stringent measures to sanitise each device during intake, throughout the repair process and before returning it to the customer. We believe it’s crucial to share some additional tips to promote sanitary best practices for electronic devices.


Tips for Sanitary Best Practices


Shutdown and Disconnect

Before cleaning your electronic device, ensure it is shut down and disconnected from the power adapter to minimise the risk of electric shock.


Regular Sanitisation

Regularly sanitise the keyboard, screen, touchpad and mouse. Weekly cleaning is acceptable, but for optimal results, aim for a daily routine.


Use Recommended Sanitisers

Opt for a 70% Isopropyl alcohol solution (IPA), a recommended sanitiser by most manufacturers. Spray it onto a microfiber cloth and gently wipe the device’s surfaces, avoiding direct spraying or liquid entry into openings.


Caution with Headphones

Avoid sharing AirPods or headphones due to the high risk of infection. These devices are challenging to maintain in a perfectly sanitary condition.


Keep Food Away

Refrain from eating at your computer to prevent small particles of food and liquid from promoting bacterial growth in the keyboard.


Choose Sanitary Environments

Avoid using electronic devices in unsanitary areas to minimise the risk of contamination.


Hand Hygiene Matters

Practise regular hand washing for 20 seconds using warm water and soap before and after using electronic devices. Dry your hands thoroughly.


Sanitise Before and After Sharing

Disinfect your device before and after sharing it with another person to curb the spread of bacteria.


Mind Your Cleaning Agents

Do not use abrasive, caustic or acidic cleaners on your electronic devices. Always spray cleaner onto a cloth before cleaning; never directly onto the device.


No Immersion in Liquid

Avoid cleaning the device with warm soapy suds or immersing it in any liquid, as this can damage the electronic components.

If your device is experiencing technical difficulties due to contamination or otherwise, contact Service Plus today to book a repair.