Keeping your device protected

Protection is everything with modern technology. It’s hard to know when you’re being targeted by hackers or scammers, so our 9 step guide is here to help you know how to use devices securely. Smartphones, tablets, and wearables should be protected from ransomware and mobile malware in the same way that computers are.

  1. Keep your operating system up to date: We encourage people to actively apply OS updates when they become available. Newer versions of device software are generally more secure because they fix known security vulnerabilities. Unsure of what to do? You can entrust Service Plus with your devices for services, updates and repairs.
  2. Backup your device and the data stored on it: Have you experienced the fear of losing your device? Try to keep your device clean by regularly deleting data that should not be stored on your phone in case you lose it or someone gains access to it.
  3. Add a security pin-code: Lock your smartphone or tablet with a pin, password, complex gesture or other option to restrict access to your device in case it is lost or stolen. People can still find a way to access your device, so taking preventive measures helps protect your data, including photos and contacts.
  4. Use software to find your device: Location software allows you to find, block and disable your device. Popular devices have options to help you find your device, display a message on the screen for anyone who finds it, or activate a loud sound to make recovery easier or discourage a thief. It can be part of the operating system, available as a standalone application, or bundled with an antivirus security suite.
  5. Consider installing anti-virus software: Operating systems are updated when security holes are made public. Most mobile malware targets Android devices and an antivirus suite is another line of defence.
  6. Be cautious about what apps you install: Stick to the official markets to avoid installing malware, and be careful what permissions are asked during the installation process. Does this free game need to be able to read or send text messages or access your camera?
  7. Consider the risks of using free Wi-Fi: The chances of your emails, banking transactions, or purchases being sniffed may seem small, but it does happen, so we recommend that you use reliable data connections or your Wi-Fi. home for sensitive business topics.
  8. Don’t click on links or open attachments you weren’t expecting: The oldest trick in the book. Spam is still a problem, so don’t reply to messages about sweepstakes or contests, and don’t click on links to strange-looking sites. Beware of phishing emails, as they are often more successful at reaching people because of their smaller screen size and because they can create a sense of urgency.
  9. Data destruction: Erase personal information securely before reselling or processing it. If you plan to sell or recycle your device, Service Plus can expertly delete all data stored on it and all applications before securely erasing or deleting personal information.