Archive for the ‘Essential Reading’ Category

Tricks and Traps in the Electronics Service That You Need to Know About
Don’t allow your Insurance company or Third Party Warranty provider to direct your repair to an unauthorised repairer Insurers use repairers that are not authorised by the manufacturers for one reason – they are CHEAP! Unauthorised repairers do low cost, poor quality repairs using non-genuine (often secondhand) parts and poor quality methodologies (e.g. re-soldering circuit […]
Read More
Know Your Rights
In working with some of the largest and most reputable manufacturers and retailers in the world, we come across some cases where there is confusion regarding what customers can expect to have covered by the manufacturer, retailer or insurer, and what they need to pay for.
Read More